Juggling Chaos publishes plain-language guides about online safety, scams, and privacy for families, older adults, and anyone who wants the setting, not the jargon. This page explains how those guides are researched, written, and kept current.
Who writes the guides
Juggling Chaos is an independent site run by one person, not an agency or a company. The same person who writes each guide checks it and answers corrections. More is on the About page.
Where the information comes from
We rely on primary sources wherever possible:
- Government agencies such as the Federal Trade Commission (FTC), the Cybersecurity and Infrastructure Security Agency (CISA), and IdentityTheft.gov
- Companies’ own privacy policies, help centers, and settings screens
- Hands-on checks of the settings we describe, when we have access to the device or app
Articles link to these sources so you can check them yourself.
How we use AI tools
We use AI writing tools to help draft and simplify some articles, including summaries of official consumer alerts. A person reviews every article before it is published, checks the facts against the original source, and is responsible for what appears on the site.
“Checked” dates
Settings and policies change often. Guides that describe a specific app or company policy show the date they were last checked. When we recheck a guide, we update that date and the content together.
Corrections
If something is wrong or out of date, please tell us. We review every report. When a fact is corrected, we fix the article and add a short note at the bottom saying what changed and when. Small fixes such as typos are made without a note.
Independence
No company pays for coverage, reviews, or safety ratings, and companies do not see articles before they are published. The site is supported by ads served by Google. Advertisers have no say in what we write. If we ever use affiliate links or accept a free product, the article will say so clearly.
Ratings
How safety ratings are assigned is explained in the Safety Rating Guidelines. See also our Disclaimer and Terms of Use.