older adults

Family Location Sharing: What It Shows and How to Turn It Off

Family Location Sharing: What It Shows and How to Turn It Off

Digital Data, Kids Online Safety, , , , Leave a comment

Family location sharing shows a dot, and often more than a dot. On Apple devices it can show where you are to people in your Family Sharing group, inside Find My and Messages. On Google it can show your real-time location, your battery, and sometimes a nearby place name that is wrong. It is a safety tool when everyone knows it is on. It is a problem when someone cannot find the off switch.

This guide is for parents, teens, and older adults, and for the adult child who set sharing up and should also show how to stop it. Apple and Google steps were checked on September 23, 2026. Snapchat has a separate map. It is not the same switch.

What Apple family sharing actually shows

Apple says the Family Sharing organizer turns on location sharing for the family group. After that, the organizer’s location is shared automatically with the group, including with people who join later. Each other member then chooses whether to share with the rest of the group.

When you agree, family members see your location in the Find My app and in Messages. On Apple Watch with watchOS 6 or later, they can also see it in Find People. They do not get a written log of every stop from that one switch. They do see where the device is while sharing is on.

You can also ask a family member to help find a missing device, if Find My is on for that device and you share location with the group. Apple says they can see the device’s location and whether it is online, play a sound, put it in Lost Mode if it already has a passcode, or erase it.

Here is the part people miss. Apple says that if you do not share your location, family members still cannot see your location, but they can still check whether a missing device is online, play a sound, use Lost Mode, or erase it. Turning off location sharing is not the same as removing the device from the family. Say that clearly so nobody thinks “stop sharing” bricks the phone.

Turn Apple sharing on or off

Apple’s path if Family Sharing is already set up, checked September 23, 2026:

  1. On an iPhone or iPad, open Settings. On a Mac, open the Apple menu, then System Settings.
  2. Tap or click Family, then Location Sharing.
  3. Under Share Your Location With, choose the family members who should see you. Turn a person off to stop sharing with them.
  4. Automatically Share Location, if you turn it on, shares you with family members who join later. Leave that off if you want to approve each new person.

You can stop sharing at any time from that screen. You can also share from the Find My app. If Family Sharing is not set up yet, Apple’s alternate path is Find My, the People tab, the person’s name, then Share My Location. That shares with a person. It is not a group setting.

The dot comes from one device. To pick which one: on that iPhone or iPad, open Settings, tap your name, tap Find My, then Use This iPhone as My Location, or the same line for iPad. A teen who shares from an iPad left at home is not sharing the phone in their pocket. Check this if the dot looks “stuck” at the house.

For a child, a parent can lock changes to Share My Location inside Screen Time. The path is Settings, Screen Time, the child’s name, Content & Privacy Restrictions, then Share My Location under Privacy. Use that lock for a younger child, and tell them it is locked. The full parental-control setup is in iPhone Screen Time. Do not lock an older adult’s location the way you lock a child’s. They need to be able to turn it off.

What Google location sharing shows

Google Location Sharing is off until you share with someone from a Google app. Google lists Maps, Messages, Find Hub, Family Link, and Personal Safety as the places that turn it on. It is per device and per account. If you are signed in on two phones, you set each phone.

People you share with can see your name, profile photo, real-time location, and battery level. Google says shared info may also include where you have been recently. Maps may show whether you are walking or driving. When it can, it may label you as a nearby business or address, and in a busy area that label can be the wrong place. Do not treat a shop name on the map as proof of where someone went.

You can choose, for each person, whether they may set notifications about you, such as an alert when you arrive. That alert is a second decision. Sharing a dot is not the same as agreeing to a ping every time you leave school or work.

A parent who supervises a child’s Google Account can manage this in the Family Link app. Family Link location follows a supervised Android phone or compatible Fitbit. It does not follow an iPhone. Google is explicit that Family Link cannot supervise iPhones. Setup for that Android dot is in Google Family Link.

Stop Google sharing, or pause it

Google’s Android path to stop sharing with one person, as shown in Google Account Help on September 23, 2026:

  1. Open Settings.
  2. Tap Location, then Location services, then Google Location Sharing.
  3. Open the list of people you share with.
  4. Next to that person, tap Stop.

To pause every update from that device, use the same screen and turn off Use Location Sharing. Google says this does not delete the shares. It stops live updates until you turn it back on. Maps and other location features on the phone can keep working. Other people signed into the same phone are not affected. Each account has its own shares.

If the list is long, Google also says you can open the section that shows people you share with, select the person, and tap Stop. There is no all-family switch that replaces doing this once per person. An adult child who set this up for a parent should sit with them and stop the extra names the same day.

Snap Map is a third dot

Snapchat Family Center can request a teen’s location so they appear on a parent’s Snap Map, and it can send Place Alerts for home or school. That request is separate from Apple and Google. A teen can be sharing on Snapchat and not on Find My, or the reverse. The Snapchat setup, including the fact that the teen must accept, is in Snapchat Family Center.

Do not add a teen to a group Snap Map with friends “so the parents can see too.” Group maps spill location to everyone in the group. Family tools are one-to-one or one household. A group chat map is a different risk.

What to skip

  • Do not hide a second tracker in a bag or a car and call it family sharing. This guide is about the switches people can see. Hiding a tracker is not a family setting, and this site will not explain how.
  • Do not turn on sharing for an older parent and leave town without showing them the off switch.
  • Do not assume the place name on Google is exact. Google says busy areas can label the wrong business.
  • Do not use location sharing as the only safety plan. A dead battery looks the same as a phone left behind.

Checklist

  • Each person knows who can see their dot, on which app.
  • Apple sharing is limited to named family members, and Automatically Share Location is off unless you want new members included.
  • The shared Apple device is the phone they carry, not an iPad on the kitchen counter, unless that is what you meant.
  • A younger child’s Share My Location changes are locked in Screen Time, and they have been told.
  • Google sharing is stopped for anyone who should not have it, and Use Location Sharing is off on devices that should not broadcast.
  • Snap Map, if you use it, was accepted out loud and is not a friend-group map.
  • An older adult has practiced the off switch once.

What this means for you

A parent of a young child should turn Family Link location or Apple family sharing on, explain the dot in one sentence, and lock the setting so a classmate cannot turn it off. A parent of a teen should still be able to say why the dot is on, and should expect a conversation when the teen wants it off for a job or a friend’s house. A blanket no, with no reason, is how second phones happen.

An older adult who wants a family member to see them on a walk should turn sharing on with that one person, not with the whole group chat. Practice stopping it. An adult child who set it up should not be the only one who knows the path. Write the five taps on a card if the menus are hard to remember.

If a dot is on and nobody remembers agreeing, turn it off first. You can turn it back on after you know who had it. Surprise location is not a safety feature. It is a reason to distrust the next one.

FAQ

If I stop sharing on my iPhone, can my family still erase a lost phone?

Apple says family members cannot see your location if you do not share it, but they can still check whether the device is online, play a sound, use Lost Mode, or erase it, if Find My is on for that device. Stopping location sharing does not remove the device from the family.

Why does Google say I am at a store I did not enter?

Google says Location Sharing may show a nearby point of interest, and in busy areas that label can be wrong. Treat the dot as approximate. Do not accuse someone based on a shop name.

Does Family Link follow an iPhone?

No. Google says Family Link cannot supervise an iPhone. Use Apple’s Family Sharing location for that phone. Family Link can show a supervised Android device or a compatible Fitbit.

Can I pause Google sharing without deleting everyone?

Yes. On Android, Settings, Location, Location services, Google Location Sharing, then turn off Use Location Sharing. Google says existing shares stay, but they are not updated until you turn it back on.

Sources

Photo: a parent and child looking at a phone together, via Pexels. Pexels License. Photographer name was not in the file metadata.

This is not legal advice. Location features differ by device and country. If a menu has moved, use the Apple or Google help page rather than an old screenshot.

Update this guide if Apple or Google rename Family location sharing, if Google changes what people can see besides the dot, or if Family Link starts supervising iPhones.

How to Spot a Fake Tech-Support Pop-Up

How to Spot a Fake Tech-Support Pop-Up

Cybersecurity, Internet Security, Scam Protection, , , Leave a comment

A real security warning does not ask you to call a phone number on the screen. That is the test. Fake tech-support pop-ups are built to scare you into calling, handing over remote control of the computer, and paying with a gift card or a wire. The Federal Trade Commission says the goal is your money, and sometimes your identity.

This guide is for anyone who uses a computer at home, and especially for an older adult and the adult child who helps them. It is also for a parent whose child just yelled that the laptop said it was locked. Steps and warnings were checked against the FTC’s consumer article on September 23, 2026.

Two rules that catch most of these scams

The FTC tells people to remember two things:

  1. Legitimate tech companies will not contact you by phone, email, or text to say there is a problem with your computer.
  2. Real security pop-up warnings and messages will never ask you to call a phone number.

If a window says your computer is infected and lists a phone number, it is the scam. You do not need to decide whether the logo looks real. Microsoft, Apple, and the FTC do not put a call-now number in a virus warning. The FTC has also said, in a 2025 consumer alert, that security pop-ups from real companies will never ask you to call a phone number.

The same test covers a phone call. A caller who says they are from “the tech department,” Geek Squad, Norton, or Microsoft, and that they found a problem, is not calling because they found a problem. They are calling because you answered. Hang up.

How the pop-up scam usually goes

The FTC describes a pattern, not a single script.

  • A full-screen warning appears. It may use a logo you know. It tells you to call a number for help. Sometimes it beeps. Sometimes it will not close on the first click. That is theater. It is still a browser window.
  • Other versions start with a call or a text, or with a search ad and a website that looks like tech support. The scammers hope you will call the number they placed there.
  • On the phone, they ask for remote access. They pretend to scan the computer, say they found a virus, and offer to remove it for a fee.
  • They want payment that is hard to reverse. The FTC lists gift cards, wire transfers, bank transfers, cryptocurrency, and payment apps. Those are a second alarm. A real company can bill a card you already have on file, or you can pay them through a checkout you opened yourself.

A worse version starts the same way and then changes costumes. The FTC says the fake technician may claim your accounts were hacked, or that your name is tied to a serious crime. They transfer you to someone who pretends to be the government, complete with a badge number or a case number. Both are fake. The tell is what they ask next: withdraw money to “protect it,” put it in a “federal safety locker,” or buy gold or hand cash to someone. The FTC is plain about this. A government employee will not tell you to move money to protect it. There is no federal safety locker. A government employee will not demand payment in cash or gold.

The FTC also says scammers impersonate the FTC itself. The FTC will not threaten you, tell you to transfer money to protect it, or tell you to withdraw cash or buy gold. Report that at ReportFraud.ftc.gov.

The fake renewal message

Another version is an email or text that says you were charged hundreds of dollars to renew a tech-support subscription. The FTC says these messages use names such as Geek Squad, McAfee, and Norton. The message says you must call within 24 hours to dispute the charge. If you call, they want remote access, then they show a fake website and ask for a bank or card number to “refund” you. They then claim the refund was too large and insist you pay the difference with a gift card, a wire, crypto, or a payment app.

Do not use the phone number in that message. If you think a renewal might be real, look up the company’s number on their own website, or open the card account you actually use and see if the charge is there. The FTC says to report a real unauthorized charge to the card company or bank and ask for it to be reversed. If the charge is not on the account, the message was a scam. Delete it.

What to do when the pop-up is on the screen

  1. Do not call the number. Do not click the pop-up’s buttons, including a button that says “close” if it is inside the warning. Those buttons are part of the page.
  2. Close the browser. If the window will not go away, force-quit the browser, or restart the computer. You are closing a web page, not “unlocking” a seized computer.
  3. Do not give anyone remote access because of that window. Remote access is how they move files and watch you type a password.
  4. If you are worried the computer really has a problem, update the security software that came with the computer, or the security software you installed yourself from the company’s own site, and run a scan. The FTC recommends that. If you still want a person to look at it, use a store you already know, or a phone number you looked up yourself.
  5. Tell someone before you pay anyone. The FTC says talking to a friend, a family member, or a neighbor is one of the ways people realize it is a scam. Agree on this in advance with an older parent: we do not call numbers that appear in warnings. We call each other first.

A child who sees this on a homework laptop should close the laptop and get an adult. They should not call the number, and they should not type a parent’s card “so the computer will work for school.” Tell them that ahead of time, the same way you tell them not to open the door to a stranger.

If money or a password already changed hands

The FTC’s advice if you gave a username and password: change that password now. If you reused it, change it on those other accounts too. Make the new one long and different. A password manager is a reasonable next step for the household, so the next reset is not the same word with a new number.

If you paid, contact the card company or bank if a card was involved. Gift cards, wires, crypto, and payment-app transfers are harder. Report the scam anyway. The FTC uses reports to build cases. File it at ReportFraud.ftc.gov.

If someone is still on the phone, hang up. If they have remote access, disconnect the computer from Wi-Fi and restart it. Then change the email password from a different device, because email is how they reset everything else.

What to skip

  • Do not search “tech support phone number” and call the first result. The FTC says scammers buy those ads and those search listings.
  • Do not keep them on the line while you “check with your bank.” Hang up. Call the number on the back of your card.
  • Do not install a cleanup tool they name. That tool is part of the pitch.
  • Do not be embarrassed into silence. These scripts are written to scare careful people. Reporting helps the next person.

Checklist

  • Everyone in the house knows: a pop-up with a phone number is a scam.
  • An older parent has one person they will call before they call any number on a screen.
  • A child knows to close the laptop and get an adult, not to read a card number aloud.
  • Remote-access requests from unexpected callers are a no.
  • Gift cards, gold, and “move your money to protect it” are a no, including when the caller claims to be the government or the FTC.
  • Renewal texts get checked against the real card statement, not against the number in the text.
  • ReportFraud.ftc.gov is bookmarked, or written on a card by the computer.

What this means for you

A parent should put the pop-up rule next to the other house rules: no calls from warnings, no card numbers to people who call you, no remote access for a stranger. The same week, set the device controls in Screen Time or Family Link so a child cannot install a random “cleaner” app.

An adult child should practice this once with a parent, on a calm day. Open a normal browser, point at the address bar, and say the warning will try to look official. Agree on the callback: “If a window tells you to call, you call me, and you do not call them.” Leave your number on a card taped to the monitor. A taped card beats a contact buried in a phone they cannot unlock while they are scared.

If the computer really is slow, that is not proof the pop-up was right. Slow computers are common. The pop-up is still a lie. Get help from a person you already know.

FAQ

The pop-up will not close. Is my computer locked by the police?

No. The FTC describes these windows as scare tactics. Close the browser or restart the computer. Police and federal agencies do not seize a home computer with a browser pop-up and a phone number.

They already have remote access. What now?

Disconnect from the internet and restart. Change your email password from a different device. Change any password you typed while they could see the screen. Call your bank on the number printed on your card if you moved money. Report it to the FTC.

The caller knew my name. Does that make it real?

No. Names leak in data breaches and get sold. The test is still the request: a surprise computer problem, a phone number on a warning, remote access, gift cards, or moving money to “protect” it.

Should I pay to keep them from reporting me for a crime?

No. The FTC says a person who pretends to be the government and demands cash, gold, or a transfer is a scammer. Hang up and report it.

Sources

Photo: older adults using a tablet, by Sigismund von Dobschütz, CC BY-SA 3.0, via Wikimedia Commons.

This is not legal or financial advice. If you lost money, contact your bank or card issuer and report the scam to the FTC. Do not use a phone number that came from the scammer.

Update this guide if the FTC changes the payment methods it highlights, or if ReportFraud.ftc.gov moves.